Lailas+Design+Thinking 


 * 1. Before You Start -** Human Centered Design is a process,
 * 2. Inspiration phase - summary: it is important to plan carefully what you are going to do with the participants, how you start discussions, what kind of information you want to collect an so on. The most important is to remember that the people to whom you are designing have the information you need.**
 * To whom you are designing for?
 * For interviewing select both mainstream and extreme persons
 * Make good plans
 * Have a strategy for the recruitment
 * create a trusted atmosphere
 * Learn from experts